Frequently asked questions

Categories

Getting started

Choose from a selection of compatible Smart Locks and accessories. 

Everyday use

Connect your Smart Lock to the Yale Access app using WiFi

Troubleshooting

Enable your Yale InHome monthly subscription with included insurance.

FAQ + Insurance

Enable your Yale InHome monthly subscription with included insurance.

Coming soon!

This service will soon by available in Stockholm, Göteborg, Malmö and five more cities where you currently

have parcel delivery services.

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Before you start

Please find your activation code in the Yale In-home section of your Yale Access app before you start. More information in our Help Center.

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Use the service

Once enabled, you can have packages and other services delivered inside your home by our trusted partners.